Volume 11 Number 4 (Dec. 2021)
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IJEEEE 2021 Vol.11(4): 142-150 ISSN: 2010-3654
doi: 10.17706/ijeeee.2021.11.4.142-150

Applicability of the Web Interface of Provided Electronic Services

Dominika Koncova, Iveta Kremenova, Juraj Fabus, Terezia Galovicova
Abstract—The aim of the Paper is to inform about necessity of evaluating usability of websites and the tools that are appropriate to be used for it. Paper defines electronic services from different authors and differences that it creates. Paper states useful methodologies, that could be used for such evaluation and subsequently to parse it by using methodology of 360°. Lastly recommended methodology of 360° is then described in subsequential steps necessary for complex analysis. Conclusion states creation of possible information gap created by using this method, that needs further research.

Index Terms—Electronic service, methodology 360°, usability.

The authors are with University of Zilina, Faculty of Operation and Economics of Transport and Communications, Department of Communications, Univerzitna 1, 01026 Zilina, Slovakia (email: dominika.koncova@stud.uniza.sk).

Cite: Dominika Koncova, Iveta Kremenova, Juraj Fabus, Terezia Galovicova, "Applicability of the Web Interface of Provided Electronic Services," International Journal of e-Education, e-Business, e-Management and e-Learning vol. 11, no. 4, pp. 142-150, 2021.


Copyright © 2021 by the authors. This is an open access article distributed under the Creative Commons Attribution License which permits unrestricted use, distribution, and reproduction in any medium, provided the original work is properly cited (CC BY 4.0).

General Information

ISSN: 2010-3654 (Online)
Abbreviated Title: Int. J. e-Educ. e-Bus. e-Manag. e-Learn.
Frequency: Quarterly
Editor-in-Chief: Prof. Kuan-Chou Chen
Executive Editor: Ms. Nancy Lau
Abstracting/ Indexing: EBSCO, Google Scholar, Electronic Journals Library, QUALIS, ProQuest, INSPEC (IET)
E-mail: ijeeee@iap.org
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